By Raymond Rex Awiagah

Background

MTN Ghana has affected mobile money wallet limits and cash-out changes. These changes are set to take effect from  March 1st, 2024. According to MTN, the new changes are to enhance the MoMo experience.

Key areas of implementation

MTN is implementing four (4) key changes. They are

1. Increase in Customer Transaction Limits.

2. Increase in Agent Transaction Limits.

3. Subscriber Cash-Out Cap Increase.

4. New Fees on Merchant to Merchant and Agent to Merchant.

Customer Transaction Limits

Point of view by MTN Ghana

According to MTN, the above changes are aimed at enhancing customer experience, ensuring sustainable growth of the ecosystem, and further helping its agents sustain their businesses.

The Strong Caution by MTN Ghana

MTN says any agent found going contrary to the above-stipulated fees will be subjected to its sanctions and disciplinary procedures.

Conclusion

Customers are encouraged to stay updated on these changes and take advantage of the enhanced services or seek further clarification by reaching out to MTN through their social media handles or toll-free 100